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IT job market reflects a muddled picture

Sudipta Dev/ Mumbai

Has the recruitment market emerged from the malevolent effects of the slowdown? One would think so, if the regular headlines in mainstream media reporting frenzied hiring by top IT companies in India, is anything to go by. Strangely, these euphoric reports do not exactly match the spirit of the market, which reflects a muddled picture. The ground reality remains that while many companies have started formulating their hiring plans, if you leave out the ITES sector and a few niche segments (in particular demand for mainframe and ERP professionals), the hiring spree is not of the scale generally believed. All the hype notwithstanding, companies are only recruiting when they have projects in hand, and that too very very cautiously.

Top-notch headhunters are also cautiously optimistic in the highly mixed recruitment scenario. “We do not see this happening at the scale we are informed. Companies are wary, there are far too many rounds of interviews, and selection criteria are getting tougher. Good quality people are difficult to find,” says Purnima Das, managing director, Kelly Services, adding, “It is safer to say that firing has stopped!” Kris Lakshmikanth, CEO and managing director of Bangalore-based The Headhunters, also believes that there is no clear evidence that IT companies are recruiting on a large scale. “In my opinion, for the IT industry, to return to the boom generated by telecom sector will take several years, if at all such a thing happens. On the other hand, the ITES sector is recruiting, and the boom is certainly on,” he adds.

There are others of course who evince clear optimism. Tarun Bali, CEO, ABC Consultants, points out that sentiments are definitely on the positive side as most of the companies have expressed hiring plans and a few of them have started recruiting as well. Incidentally, companies are paying lower rates to recruitment consultants for large volumes of business.

Dhruv Shenoy, vice president, marketing, Monsterindia.com, admits that while recruitment is perhaps not of the same scale as what it was in the year 2000, it is sharply higher than a depressed year like 2001, though IT companies are hiring only when they have firm projects. Staff-on-bench is evidently a thing of the past.

Which are these companies in terms of size and specialisation? Market trend indicates that it is essentially only the big ones that are hiring. These are the organisations that have been able to recover faster in the aftermath of the slowdown and have managed to perform well. This is understandable, as smaller organisations, still to recoup in the adverse market conditions, have put all recruitment plans on hold. “Those that have large offshore centres like Accenture, Cap Gemini Ernst & Young (IT Consulting), TCS and Mastek, have started hiring since they are getting projects other than the US,” adds Bali.

The need is also for senior and middle level specialised positions, like those with at least three years of experience. The lookout is only for highly skilled professionals with proven expertise in their particular field. Demand exists for skills like ERP infrastructure and maintenance, SAP, Oracle Financials, Datawarehousing, EAI, Telecom (VOIP, Voice XML) and .Net. The hottest in demand are the mainframe professionals. Interest-ingly, because of the lack of availability of mainframe professionals. Interestingly, because of the lack of availability of mainframe professionals, it is extremely difficult to find skilled and experienced personnel in this field and the few who exist are currently being sought after by most large IT companies. According to Rajaram Agrawal, managing director, TalentAhead, those SAP professionals who were at loose ends about eight to 10 months back, are again in the reckoning and many others are joining SAP training institutes as a result of their market demand.

“Nobody is asking for freshers and this trend is going to continue in the near future,” adds Agrawal. While previously, students from other engineering streams like Civil and Mining were also absorbed into the IT fold, now only those who have specialised in computers will be able to get jobs. Shenoy however believes that the demand for graduates will increase with the growing requirements of the ITES sector and engineering graduates are likely to see a much better placement next year, if the software industry continues to recover.

Salaries Dropping

Considering that it is now an employer’s market, the terms and conditions obviously differ (from the HR perspective). It is commonly acknowledged that salaries of candidates whose skills are now easily available have dropped between 10 percent to 30 percent and many are also without jobs. Even the few fortunate freshers who have been recruited have no other option but to accept salaries which are often lower than that offered last year. Consequently, organisations can now have the best pick of talent and form world-class teams at much lesser cost. With the streamlining of salaries, increments and incentives have also become performance-based. Lakshmikanth informs that some companies have become very strict in the appraisal systems and the people who ranked in the bottom 10 percent are warned that unless their performance improved during the next quarter, they would be asked to quit. Then there are a few organisations where salaries are being delayed, sometimes by two months and that too in installments.

There are some highly skilled people who continue to demand “better-than-market” salaries, and their remuneration is in no way affected by the dismal market conditions. Bali feels that there is tremendous potential in terms of re-employment of foreign returnees who happen to be top-class. This is bound to have some impact on the domestic employment market. The flip side of it all is the fact that following the slowdown, companies have become very serious, which has brought about sanctity in the recruitment market. Third party contracting is also increasing, particularly in cases when organisations either do not want to hire additional people for a project or are having problems finding professionals with requisite skills for a particular job.

Recruitment experts however fear a widening manpower demand and supply gap in the near future. “There is no doubt that demand for basic as well as niche skills will continue in the years to come, but this rise in demand has to be met in equal measure by the readiness of the training institutes. Otherwise, we are quite likely to see the gap widening,” states Shenoy. Agrawal reiterates that the engineering and MCA courses should be more focussed and training in niche segments should be imparted at initial stages to enhance their expertise in a particular field. Lakshmikanth believes that while the software industry will grow at a rate of 15 percent to 20 percent (in terms of value), demand for additional manpower will grow at a rate of 25 percent to 30 percent, because of the tremendous pressure on pricing from customers. Consequently, companies will continue to be very strict in terms of salary increases. In conclusion, some words of advice for job seekers:

  • If you are a fresher, grab the first job that you get, it is important to have work experience even if it means moving to another city. The market is really bad for freshers.
  • If you are working and your company is among the top 50 in India please think three times before you change your job. You might be jumping from the frying pan into the fire
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