Internal communication: Finding the right key
Lack of internal communication can lead to disastrous situations in an organisation. Jayant A Vaidya writes about the formidable responsibilities of the communication manager in solving common problems

Vetri: Leading the edge
“It is better to be first than to be better,” declared marketing gurus Al Ries and Jack Trout in their incomparable 22 Immutable Laws of Marketing.

There’s more to KM than technology
It is difficult to quantify the return on investment for knowledge management projects. Tao Ai Lei however believes that productivity measurement tools will make it a possibility