Diminishing
significance of IT careers in non-IT firms If the strategic significance of IT starts diminishing
in mainstream (non-IT) companies, what should be the focus
of IT professionals, especially of those working for such
organisations? MOHAN BABU analyses the various options
Indian
BPO flies high despite backlash
It’s a hot topic of discussion—while US senators debate the
pros and cons of outsourcing back-office work to countries like India,
employees of local call centres here are worried about their jobs. Will
India’s BPO industry be able to turn the tide in its favour despite
the controversy? And at what cost?
Chris Ann Fichardo gets some answers
