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Soccer helped him develop team spirit
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 Eighth JETRO Business Japanese Proficiency Test for IT professionals


Issue dated
23rd June. 2003

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Indian BPO flies high despite backlash
It’s a hot topic of discussion—while US senators debate the pros and cons of outsourcing back-office work to countries like India, employees of local call centres here are worried about their jobs. Will India’s BPO industry be able to turn the tide in its favour despite the controversy? And at what cost?
Chris Ann Fichardo gets some answers

 
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