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Death of the Organisation Man

One of the most visible cornerstones of the Organisation Man’s existence—lifetime employment—has already eroded. As we enter the 21st century, professionals around the world are realising that the concept of lifelong employment no longer exists. The Organisation Man is dying, if not dead, writes Mohan Babu

In the previous column, we looked at William H Whyte’s Organisation Man and how the middle-class, urbane individual with a steady job, living in the suburbs, became a model of success for generations of youngsters. Endless movies idolised men in gray flannel suits, their devotion to the company, stable life and career. The "American Dream" personified good education, leading to a good job with a top company, a house in the suburbs, wife and kids. In India, where the common man had to struggle for basic infrastructure and necessities of life, PSUs took on paternalistic responsibilities.

PSUs across the country went as far as building industrial towns, providing subsidised housing, medical and schooling for their employees, in the process generating a cult-like following. Even in the US of the sixties, corporations were revered and regarded with deference, a topic analysed by Frederick G Harmon and Garry Jacobs in their book The Vital Difference. The authors, when talking of companies like AT&T assert, "Ma Bell became the ultimate symbol of a benevolent corporation working in and for the public interest." However, towards early nineteen nineties, chinks started appearing in the Organisation Man’s armour.

The late eighties and early nineties saw a transformation in corporate America. Cost-cutting, downsizing and rightsizing became corporate America’s new mantra. This trend is becoming universal as governments in Europe and Asia have started divesting most of their PSUs. Crumbling of the East European communist governments have lead to the downfall of large corporations. The roaring Asian tigers too have started catching a cold. In succession, almost all the major economic powerhouses of the Far East are on a downhill slide. As we move into the 21st century, corporations across the globe find themselves being transformed from benevolent entities to Wall Street puppets. The Organisation Man is dying if not dead.

One of the most visible cornerstones of the Organisation Man’s existence—lifetime employment—has already eroded. As we enter the 21st century, professionals around the world are realising that the concept of lifelong employment no longer exists. Interestingly, even Japanese companies, until recently harbingers of the lifetime employment concept, are revisiting their own ideals in light of the decade-long downturn in their economy. A large number of them have been announcing unprecedented number of layoffs, shocking the society. Other traditional Asian management practices such as seniority-based payment, slow evaluation and promotion, collective responsibility and cross training are feasible only in conjunction with lifetime employment. Today, because of the continuing downturn, Asian companies are starting to borrow a leaf from their American counterparts and don’t think twice before using layoffs as a regular cost cutting measure. In India, where layoffs were unheard of (until recently), the wave of privatisation of PSUs is leading to a large number of job-cuts and "voluntary retirements."

Globalisation of business and management practices also means the globalisation of layoffs and downsizing. If anything, layoffs and downsizing are becoming a way of life. The September 11 New York City bombings had sent shock waves through corporate America, prompting companies to tighten the screws. Within a week of the attack, major airline companies in the US which were already ailing because of a downturn in the economy, announced a spate of layoffs totalling over 100,000. The number is similar to the kind of layoffs we saw in the telecommunication sector during the beginning of 2002. Meltdown in the dotcom sector during the middle of 2000 led to a loss of over two hundred thousand jobs. No industry, company or sector, is a safe harbour when it comes to downsizing and this trend is not restricted to the US alone. Large corporations across the globe are mimicking their American cousins.

Corporate leaders are realising that they can no longer continue to perpetuate the myth of lifelong employment. It is becoming apparent that the Organisation Man is disillusioned with his role in the corporate world. Professionals are experiencing what Andy Grove (co-founder of Intel) calls a "strategic inflexion point", with the traditional notions of work and career giving way to a new model where individuals are expected to take responsibility for their career moves.

Mohan Babu is a US based software consultant trying to find the ‘sweet spot’ where ITmeets business. E-mail: mohan@garamchai.com

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