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The transition to a free agent

Many IT consultants have become aware of the fact that they are in-demand knowledge workers. They are realising that their real allegiance is to the profession, not the company or consultancy that employs them, writes MOHAN BABU

In the previous two columns, we looked at the role of the Organisation Man and how that concept is dying, if not dead. This is leading to a fundamental shift in the way individuals view their careers. Traditional organisational hierarchies are giving way to project and performance-oriented groups and organisational structures. With this, we are seeing the advent of Gold Collar workers—highly skilled professionals who owe a greater allegiance to their professions than to organisations where they work. Professional lives are becoming more entrepreneurial than ever. Even though executives of Fortune 500 companies vehemently deny that organisational hierarchies are going to vanish anytime soon, the Organisation Man is dying.

IT workers as free agents

Careers in the IT consulting sector have already come a full-circle. The Y2K, the Internet and dotcom boom brought a whole legion of professionals into the field. Some joined IT departments of traditional companies, but many decided to explore a career in consulting. The industry also saw the emergence of a whole array of consulting companies, ranging from small shops with a handful of consultants to large system integrators like IBM and EDS. These companies and consultancies afford a gamut of vocational choices, from short-term projects spanning a few weeks to long-term maintenance projects that last a few years. Many IT consultants have become aware of the fact that they are in-demand knowledge workers. They are realising that their real allegiance is to the profession, not the company or consultancy that employs them. Getting certified in certain vendor technologies and building expertise in current skills gives them the real leverage in the marketplace. Working on hot technologies matters more to IT Gold Collar professionals than working for cool companies. IT workers have also started becoming market savvy by trying to read into the needs of the market and are able to don the COBOL, ERP, Java and the Web hat with equal élan. IT workers rarely think of themselves as Organisation Men, and are more comfortable being free agents.

We see a similar trend in other professions like law, medicine, finance and academia too. Lawyers and financial analysts have long known that their real allegiance is to the profession rather than individual organisations or companies.

Being a corporate attorney or a corporate financial analyst is less glamorous and paying than working for a high profile partnership, or better still, founding one’s own firm. They also maintain strong relationship with their peers in the industry through active participation in industry forums and associations.

Doctors around the world have traditionally relied on private practice to provide the gravy, even if the bread and butter come from working for a hospital. Academicians and professors have refined moonlighting into an art, consulting for large corporations, helping their clients understand and incorporate the latest academic and research ideas, raking huge fees; this even when continuing their “day job” teaching in universities.

Such free agent professionals thrive by building and maintaining a “brand,” attracting a steady stream of clients. Professionals in the following vocations have being relying on an entrepreneurial or free agent model to manage their careers:

a) Lawyers and legal professionals

b) Chartered Accountants, financial professionals

c) Doctors and medical specialists

d) Management consultants

e) Software consultants

f) Architects and builders, masons and craftsmen

g) Artists, performers, singers and musicians

h) Freelance writers and columnists

i) Sports stars

j) Academicians and professors (moonlighting as consultants).

By working with other like-minded professionals, individuals in these vocations strive to look for new clients to expand their practice. Daniel Pink, in his book Free Agent Nation, sees the emergence of moonlighting as a way to hedge one’s bets in a changing world. He says, “Diversification—that is, an independent worker spreading her risks across a portfolio of projects, clients, skills and customers is the best hedging strategy…. Take the resurgence of moonlighting. In the Organisation Man era, moonlighting was a big no-no, the very name implied that you were doing something illicit concealing your behaviour under the cover of darkness. No more. Today, anybody who holds a job and isn’t looking for a side gig—or crafting a business plan, writing a screenplay, or setting up shop on eBay—is out of touch. Moonlighting is a way to diversify your human capital investments—and hedge against the risk of your company collapsing or your job disappearing. In some sense, we’re all moonlighters, because in every sense, we’re all risk managers.”

In the next column, we will see how the change in paradigm from an Organisation Man to a free agent is changing the way individuals view their professional lives. In the next, final column of this series, we will tie the two ideas to see how individuals like you and I can benefit from these changes.

Mohan Babu is a US based software consultant trying to find the ‘sweet spot’ where IT meets business. E-mail: mohan@garamchai.com

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