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The
importance of humour at work
One of the common reasons for low productivity at the workplace
emanates from a dull and non-motivating work atmosphere.
Understanding
conflict management
A conflict is a dispute, a struggle between two parties manifested
by overt expression of hostility and, or intentional interference
in the goal attainment of the opposing parties.
Benchmarking
employee satisfaction
Bangalore-based 24/7 Customer aims to be one of India’s
largest BPO players. Consequently, its headcount, which is
at 3,000, is likely to touch 7,000 by end 2004.
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