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IT labour market deepens

Labour market developments in India’s IT industry will continue to be influenced by the rapid changes in international outsourcing arrangements, writes N CHANDRA MOHAN

Given the recent nature of changes in the Indian information technology industry, observations of its labour market have been largely based on casual empiricism. However, the availability of large sample-based five-yearly surveys of the National Sample Survey Organisation (NSSO) enables a deeper understanding of the dynamics of the country’s fast-growing IT labour market. Professor Rakesh Basant of IIM Ahmedabad and Uma Rani of the Gujarat Institute of Development Research make an attempt in this direction.

The labour market behaviour of any particular segment, like IT, has to be rooted in the context of structural changes taking place within the industry. The authors argue that a “process of deepening” is happening—although its pace can be stepped up—against the backdrop of a transition to the offshore model, boom in IT-enabled services, movement of the industry towards smaller cities of metropolitan India and hiring of workers (including more women) with diverse educational backgrounds.

Most of these changes stem from global changes in the structure of the IT industry and the sub-contracting of IT-intensive activities. Tracking them and tentatively suggesting hypotheses is now possible due to the availability of NSS data for 1993-94 and 1999-2000. A word of caution is in order. Some of the observed empirical changes in their paper ‘Labour market deepening in the Indian information technology industry: An exploratory analysis’, July 2004, are too sharp to be credible.

For starters, there are roughly 266,000 workers in the IT industry and about 369,000 who were engaged in IT occupations in 1999-2000. Among the various occupations, computing machine operators dominate, followed by automatic data processors and system analysts and programmers.

During the 1990s, the ranks of computing machine operators in particular burgeoned with growth of 29 percent—partly reflecting the explosive growth of the IT-enabled services industry.

Region-wise, the industry is concentrated in Andhra Pradesh, Karnataka, Maharashtra, Tamil Nadu, Uttar Pradesh, West Bengal and Delhi. Interestingly, there is a concentration of hardware consultancy in Maharashtra, Andhra and Tamil Nadu. Software is dominant in Maharashtra, Karnataka and Andhra, while data processing is in Delhi, Karnataka and Maharashtra.

Among IT occupations, sharp shifts can be observed, from system analysts to computing machine operators—especially among women workers in Maharashtra and Delhi. According to the authors, this trend reflects the fact that these two states are emerging as important IT-enabled service hubs and that more and more women are being employed in this segment. Among IT industry workers, the ranks of professional workers among women have sharply fallen in favour of clerical workers during the 1990s.

—The Financial Express

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