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“Difficulties and challenges are opportunities for improvement”

Compulink founder Vishwas Mahajan’s success is an inspiring case for wannabe entrepreneurs, says Srikanth RP

‘Look for the silver lining’ is a proverb often heard when one goes through trying times. If one had to visualise an individual who has lived his life by this proverb, Vishwas Mahajan is that person. Always looking for small positive things even when faced with insurmountable difficulties, Mahajan’s story is an inspiration for would be entrepreneurs.

“Difficulties and challenges are always opportunities for improvement,” says Mahajan, who has always sought to look at the positive side of life. Born into a middle class family, Mahajan lost his father when he was 18 months old. While his family faced financial difficulties, he never gave up and managed to bag a scholarship for his school education. Eventually, he managed to do his graduation in Chemistry and subsequently, a MBA in marketing.

Mahajan’s first real experience with the way business is conducted in the real world came when he joined PSI Data Systems. While the firm was full of techies, Ajit Balakrishnan of Rediff, who was an investor in the firm, saw the need for hiring business people. Accordingly, the firm hired ten MBAs and Vishwas was part of the troop. His early days at PSI taught him the survival tactics which he put to good use when he built Compulink. Says he, “For months, we had to go without salaries. We were also capable of multi-tasking-handling everything from cash management to marketing. We showed the same commitment when we built Compulink which today is a global organisation.” From PSI, Mahajan moved on to Digital Equipment India and then to Key Information Technology (Dubai).

While PSI taught Mahajan to survive, the stint at Key Information Technology taught him one of the most important lessons in life-the importance of customer inputs in building a product. Key Information Technology was a significant player in the hospitality industry. As a lot of hotel majors were setting up operations in Dubai, there was a huge growth potential for software packages targeted at the hospitality industry. While the common industry practice was and has been to hire programmers from India, Mahajan and his team took an unusual approach. He hired people who worked in hotels and trained them in programming. The result- the company was able to build a phenomenal system due to the excellent domain knowledge.

This experience taught Mahajan the importance of looking at the business aspect rather than technology which is what most technology companies do. During his stint at Key, Mahajan met up with Uday Kothari. As the two shared a bachelor’s room, the idea of forming their own company took shape. Accordingly, in 1996, Compulink was formed. Initially the focus was doing product development work for small companies in the US. While the company was doing well, there was nothing in the company that could be termed great. A chance meeting with Nasscom founder, Dewang Mehta changed all that. Mehta told them to create intellectual property if the company wanted to succeed in the global race.

This inspiration led them to create their own product, ProjectByNet which today has an installed base of more than 13,000 customers. ProjectByNet was successful as Compulink decided to focus on building a product which could tap the growing services boom instead of playing in the highly competitive services market.

While Mehta inspired Mahajan on the IP route, the other big experience which had a telling effect on his life was a chance encounter with Mother Teresa. When Mahajan told Mother Teresa on what he did for a living, she simply asked him, “That is good but what do you want to do for society?” This question stunned him and suddenly he realised that he was so small compared to the person in front of him. Says he, “This experience taught me that whatever you do in life, it is important to be humble.”

While most people give Mahajan and Uday Kothari credit for making Compulink successful, Mahajan firmly affirms that the entire team of the company is responsible for the phenomenal success. Says he, “The management can take a dream only to a certain level. Beyond this, it is the people of the company who can take the dream to exponential levels.”

Mahajan is credited with initiating TiE (The Indus Entrepreneurs), Pune chapter. He is also active on the Pune chapter of Nasscom’s SME forum. Due to his firm’s experience in project management, Mahajan is also a member of the Pune chapter of Software Process Improvement Network (SPINs)—a worldwide body of individuals who want to improve software engineering practices.

A team man, Mahajan is also deeply interested in classical music. While life is certainly musical for Mahajan today, he has never forgotten his roots and is involved extensively in child education and charity programmes. As he says, “If I was not given the right opportunities at the right time, it would have been very different. I want to give the same chance to other people.”

srikanth@expresscomputeronline.com

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